Our answers to your frequently asked questions

Our classic boats:

Does our private boat have heating?

Both of our boats are equipped with a high quality heating system to keep you warm at any time, despite the weather. And we always have blankets on board for extra comfort.

Is there a toilet on board?

Both our classic boats have a toilet on board.

Can I listen to my own music on board?

Your prive boat has WiFi and Spotify, so we can play all the music you would like to hear. Furthermore you can play your own music on our system via Bluetooth.

Can I use my phone charger on board?

Yes, your classic boat has 220 volt and USB connections.

Catering:

 
Should I pre-order coffee or tea?

No, we will brew fresh on board upon request.

Can I also order wine and champagne by glass?

Wine and champagne go by the bottle. For options and prices see our barlist

Should I pre-order beverages?

No, your private boat has a fully stocked bar. All drinks on our barlist are sufficiently on board. Only the champages on request and any other special wishes have to be ordered in advance.

Should I pre-order catering?

You can order your catering direct online when booking in our webshop.

Can I add or change catering after I booked a cruise?

Yes, up to 48 hours before the start of your cruise.

Do I need to give the menu choices in advance?

No this is not necessary. You can order from the menu onboard your private boat and we will inform the restaurants accordingly.

  • On our Classic Boat Salute it is possible to dine a la carte with a maximum of 5 persons.
  • On the Classic Boat Style the maximum will be 7 persons.
Can I eat vegetarian or vegan?

Yes, every course of the menu contains at least one vegetarian option.
In case you prefer a vegan menu, please inform us at least 48 prior to your booking so we can discuss the options with the restaurants.

Can you take my dietary needs into account?

Yes, if you let us know in advance, we will ask the chefs about the possibilities.

Is it allowed to bring my own wine or champagne?

Yes, this is possible.
In that case we will charge €15,00 corkage fee per bottle of wine.
For champagne we will charge €25,00 corkage fee per bottle.
You do not need to bring your own glasses.

Will there be ice on board?

Yes, both of our private classic boats have ice cubes on board at all times. 

How can I pay for the consumed drinks?

Cash, Maestro, American Express, MasterCard, Visa or Apple pay.

Reservation/cancellation:

I want to cruise today, is this possible?

Last-minute booking are our speciality. You can book them online up to 3 hours before departure in our webshop. Call us on +31 653993066 if you want to cruise sooner.

What is the minimum cruising time?
Until 18.00 hours we apply a minimum of 1 hour boat rental. After 18.00 hours the minimum boat rental is 2 hours.
What is the minimum cruising time for a private lunch cruise?

We offer Private Boat Tours with lunch in 1.5 hours or more, depending on your choice of lunch.

What is the minimum cruising time for a private dinner cruise?
  • Our Classic Boat Dinners with a 3 course menu served by 1 restaurant can be booked in 2,5 hours or more.
  • Our Private Boat Dinner with 3 course menu deluxe served by 3 different restaurants can be booked in 3 hours or more.
When does the cruising time start?

The cruising time starts from the moment the cruise is booked. You can find this in your booking confirmation. We kindly ask you to inform us when you are delayed.

Can I extend my private boat tour and decide this onboard?

That is possible if our schedule allows this. The additional rate we charge will be €100,- per half hour.

Can I change or cancel a reservation?

Yes, please see our cancellation policy in our Terms&Conditions

I don't have a credit card. Can I also book with iDeal?

Yes, that is an option when you book online or with the paymentlink we send you. The only condition is you need to have a Dutch bank account.

Do I receive a booking confirmation?

After we have received your payment a booking confirmation will be sent immediately, including a link to the exact pickup location.

General:

Where can I start and finish my private cruise?

You can book online from the central dock on singel 250. Other boarding locations within the city center are free or charge, outside the center there is an additional charge. 

What is the route?

That is the big advantage of a private boat tour:

Together with the captain you decide the route through the canals and surrounding waters of Amsterdam or leave it up to the captain.

Can we also get an explanation on the sights and surroundings?

Yes, the captain is also your guide during your private tour and can tell you everything about the city and its history.

Can I take a wheelchair/stroller on board?

Yes, on the condition it can be folded. We will suggest a proper boarding location, depending on where you would like to start your private cruise with easy access to the jetty. Our central dock on Singel 250 is suitable

Is it allowed to smoke on board?
  • Salute: Not in the saloon, but you can smoke in the back of the boat.
  • Style: When open or partly open, it is allowed to smoke. When operating as a saloon boat smoking is not allowed inside, but we can make a smoke stop.
I have a set budget. Is there also an all-inclusive price possible?

Please contact us, so we can see if we can offer you a private boat tour that fits your budget.

Webshop:

Can I book private boat tours directly online?

Yes, book privateboattours online in the webshop.

How long do I need to book in advance?

All cruises can be booked online up to 24 hours before the start of the cruise. You can add your desired catering straight away.

I want a last minute cruise. How do I book this?

You can book last minute cruises online up to 3 hours before departure. If you want to cruise sooner, give us a call. 

The cruise or time I want to book is not available. What can I do?
  • You can select our other classic boat.
  • You can shorten your cruise to see if that is available.
  • You can select another date.
  • You can contact us. Sometimes it is still possible to book if you start or finish in a different location.
I cannot find the private cruise I want to book in your webshop. What can I do?

We have a big variety of private boat tours to offer in our webshop.

If you cannot find what you like to book, we can organize a custom cruise for you.

Just fill in our contact form.